Collectly is an AI-driven patient financial engagement and revenue cycle management (RCM) platform designed to automate billing, payment collection, and patient communication for hospitals, billing companies, and medical groups. The platform aims to accelerate patient cash flow, increase collection rates (with reported increases between 75-300%), and significantly reduce the average days to collect an outstanding balance to as low as 12.6 days.
Collectly integrates seamlessly with any existing Electronic Health Record (EHR) or Practice Management (PM) system via secure API or FHIR-based connections, ensuring a smooth, EHR-agnostic deployment that minimizes disruption to current workflows.
Key features revolve around creating a transparent, predictable, and convenient patient financial experience:
- AI-Powered Automation: Features the 'Billie' AI agent, which automates RCM workflows, including 24/7 patient billing support and real-time insurance eligibility and benefits verification, freeing up staff time.
- Digital Patient Engagement: Provides multi-channel communication (SMS, email, automated calls, live chat) for digital statements, reminders, and support, which patients prefer over traditional paper billing.
- Flexible Payments: Offers a digital check-in experience, in-person payment options (Collectly POS for card, HSA/FSA, Apple/Google Pay), customizable self-service payment plans, and Smart AutoPay policies.
- Real-Time Analytics: Delivers actionable analytics and reporting to optimize collections strategy and provide visibility into cash flow.
Collectly is an enterprise-grade solution catering to a diverse range of healthcare entities, including private practices, medical groups, hospitals, health systems, and RCM firms.
