Crowe Revenue Cycle Analytics (Crowe® RCA) is a patented, enterprise-level software platform designed specifically for the complex financial operations of hospitals and large health systems. It serves as a "single source of truth" for net revenue reporting by capturing every patient financial transaction and normalizing data from patient accounting systems on a daily basis.
Key Benefits and Capabilities
Financial Reporting and Forecasting: Crowe RCA provides analytics to explain and forecast net revenue, estimate accounts receivable (AR) reserves, and strengthen internal controls. It is designed to support external audits and accelerate the monthly financial close process by providing accurate and timely data.
Benchmarking and Performance: The solution includes a robust Benchmarking Analytics program, comparing an organization's performance against a peer group of over 1,800 participating hospitals. This allows finance teams to gain real-time insight into trends, measure performance against industry standards, and develop meaningful plans for strategic improvement.
Revenue Cycle Optimization: The platform focuses on critical revenue cycle metrics, including:
- Accounts Receivable (AR) Management: Measures true AR days and tracks the proportion of receivables over 90 days.
- Denials Management: Provides detailed analysis of initial and final denial rates, including those related to prior authorization/precertification, to help prioritize complex denial resolution workflows.
- Bad Debt and Collections: Analyzes bad debt transfers, credit balances, and cash-to-expected-pay metrics to optimize collection success.
Crowe RCA is a proprietary technology solution offered by Crowe LLP, a major public accounting, consulting, and technology firm, and is used by over 1,800 hospitals and more than 200,000 physicians nationally. The platform's advanced services include predictive analytics and forecasting to help organizations tailor their financial strategies.