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CGM ARIA RCM

by CompuGroup Medical
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OVERVIEW

End-to-end medical billing and revenue cycle management (RCM) service enabled by proprietary technology, trusted by practices, hospitals, and laboratories.

CGM ARIA RCM Services, a Best in KLAS award-winning solution from CompuGroup Medical, provides comprehensive, end-to-end revenue cycle management for healthcare organizations of all sizes, including ambulatory practices, hospitals, and laboratories.

The solution is a technology-enabled service, meaning it is supported by proprietary software and dashboards but is also 'technology-independent,' allowing it to integrate with the client's existing practice management (PM) or electronic health record (EHR) systems, or leverage CGM's own platforms like CGM APRIMA.

Key Benefits and Value Proposition:

  • Performance-Based Pricing: The compensation model is 100% aligned with the client's success; the service only gets paid when the client gets paid, minimizing risk.
  • Expertise and Transparency: Clients are assigned a dedicated team of regulatory and payment experts, as well as a dedicated account executive, ensuring full transparency through regular performance reviews and proprietary dashboards.
  • Maximized Revenue: The service is designed to ensure the billing lifecycle is set up for maximum revenue collection, proactively reducing denials, shortening accounts receivable (A/R) periods, and accelerating payment processing.

Main Features and Capabilities:

  • Full End-to-End Revenue Cycle Management
  • Aging Accounts Receivable (A/R) Assistance (including a 90+ Aged AR Program)
  • Medical Coding Services (ARIA Coding Services)
  • Credentialing and Enrollment Services (ARIA Credentialing/Enrollment Services)
  • Claims Clearinghouse (eMEDIX Reimbursement Solutions)
  • In-depth Reporting and Revenue Analysis via Proprietary Dashboards
  • Regulatory Compliance and Payer Requirement Expertise

CGM ARIA RCM Services is recognized for its excellence, having been named Best in KLAS for Ambulatory RCM Services (EHR-Associated) in both 2024 and 2025.

RATING & STATS

User Rating
4.3/5.0
Customers
1,000+
Founded
1987

KEY FEATURES

  • End-to-End Revenue Cycle Management
  • Aging Accounts Receivable (A/R) Assistance
  • Medical Coding and Auditing Services
  • Credentialing and Enrollment Services
  • Claims Clearinghouse (eMEDIX)
  • Proprietary Performance Dashboards
  • Regulatory and Payer Expertise
  • Dedicated Account Executive

PRICING

Model: enterprise
Service-based, performance-aligned pricing model. Fees are a percentage of collections, meaning the client only pays when they get paid. A free RCM assessment is available to evaluate current billing processes.
FREE TRIAL

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web
🔌 API Available

USE CASES

Ambulatory Practices Revenue Cycle ManagementHospital and Health System Billing ServicesMedical Laboratory Billing and Financial ManagementAging Accounts Receivable Recovery

INTEGRATIONS

CGM APRIMA EHRCGM webPRACTICE PMeMEDIX Reimbursement SolutionsThird-party EHR/PM systems (Technology-Independent)

COMPLIANCE & SECURITY

Compliance:
HIPAA
Security Features:
  • 🔒Encryption
  • 🔒Access Controls

SUPPORT & IMPLEMENTATION

Support: email, phone, dedicated account manager
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Best in KLAS award-winning service (2024 & 2025)
  • +Performance-based pricing ('Only pay when you get paid')
  • +Technology-independent (works with most EHR/PM systems)
  • +Full transparency via proprietary client dashboards
  • +Dedicated team of regulatory and payment experts
✗ Cons:
  • -Pricing is not publicly disclosed (Enterprise model)
  • -Primarily a service, not a pure software tool
  • -Requires deep integration with existing clinical systems

ABOUT COMPUGROUP MEDICAL

Other software by CompuGroup Medical:
CGM LABDAQ (Reference & Specialty LaboratorySend-out test management)

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